11/21/2023 0 Comments Gone gone gone bad companyPaid with a credit card and you can't use Section 75 You should ask for your money back using 'chargeback' if you: paid through a Buy Now Pay Later provider.didn't buy directly from the trader - for example if you bought from eBay.The limits are for a single item you want to get a refund for, not the whole order. If you paid with a credit card, you should ask for your money back using Section 75 of the Consumer Credit Act – as long as you paid more than £100 and no more than £30,000. If you open a dispute on the PayPal website you have 180 days from when you paid to open a dispute – this is about 6 months. If you paid through a Buy Now Pay Later provider or using money from your PayPal account, you should open a dispute on your provider's website. Check the best way to get your money back If you paid through a Buy Now Pay Later provider, you should check their website to see if they can help. If you can't contact the trader or they won't help, you can then ask your card provider or PayPal. Keep a copy of anything you send, in case you need to check it later. It’s best to email or write to the trader - you can use a template letter. You can check if the trader has a complaints procedure on their website If the trader has a complaints procedure, you should follow it when you contact them. If you can't contact them or they won't help, ask your card provider or PayPal to help. It's usually best to try to contact the trader. Got something that's different to how it was described There are steps you can take if you bought something by credit card, debit card, charge card or through PayPal.
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